Privacy Policy
1. Data Controller
Worcester Electrical Solutions Ltd is the data controller for any personal data you provide to us.
Address: Newtown Road, Worcester, Worcestershire, WR5 1JF.
Email: worcesterelectricalsolutions@gmail.com
Phone: 07824 996897
2. How We Collect and Use Your Information
We collect information that you submit through our quote forms, by telephone, or via email. This includes:
- Your name and contact details (phone number, email address).
- Your property postcode and notes about the electrical work required.
- For landlords and letting agents, property address and tenant access details.
We only use your details to reply to your enquiry, provide quotations, book work, test installations, issue certificates and notify building control where required. We do not sell or rent your information.
3. Lawful Basis for Processing
Under UK GDPR, we process your data under the lawful basis of taking steps at your request prior to entering into a contract (such as providing an electrical quote or booking an EICR), fulfilling our contract to carry out electrical work, and meeting legal compliance obligations (such as building regulations notification through NICEIC).
4. Cookies, Analytics and Advertising
This website may use cookies and tracking tags including Google Tag Manager and Google Ads cookies to understand advertising effectiveness and visitor traffic. These allow us to measure enquiries generated from paid search campaigns. You can adjust your browser settings to refuse cookies at any time.
5. Data Retention and Your Rights
Enquiry records are retained only as long as necessary to complete your work and maintain records of certification and guarantees. Under UK data protection law, you have the right to request access to your personal data, request correction of inaccuracies, or ask for erasure where applicable.
If you have any questions, please contact Mark directly on 07824 996897 or email worcesterelectricalsolutions@gmail.com.